01 Information We Collect
We collect information you give us directly and information gathered automatically when you use our site.
Information You Provide
- Personal identifiers — name, date of birth, and passport/ID details needed for ticketing
- Contact details — email, phone number, and mailing address
- Travel details — route, dates, cabin preference, and traveler information
- Payment information — processed securely by our payment providers; full card numbers are not stored on our systems
- Communications you send us by phone, email, WhatsApp, chat, or our forms
Collected Automatically
- Device and usage data — IP address, browser type, pages viewed, and referring links
- Cookies and similar technologies (see our Cookies Policy)
02 How We Use Your Information
We use your information to:
- Prepare quotes, arrange bookings, and provide customer support
- Communicate booking updates, changes, and travel alerts
- Send marketing or deal alerts where you have opted in (you can opt out any time)
- Comply with airline, government, and legal requirements (including TSA Secure Flight)
- Operate, secure, and improve our website and services, and prevent fraud
Lawful bases include performing our contract with you, your consent (marketing and certain cookies), our legitimate business interests, and legal compliance.
03 When We Share Information
We do not sell your personal information. We share it only as needed to deliver our service or meet legal requirements, with:
- Airlines and travel suppliers to issue tickets and fulfil your booking
- Service providers — payment processors, IT/hosting, and communication tools acting on our behalf under confidentiality obligations
- Government and regulatory authorities where required by law (e.g. TSA)
- A successor entity in a merger, acquisition, or reorganization
04 Your Rights & Choices
Depending on where you live — including under the California Consumer Privacy Act (CCPA) where applicable — you may have rights to access, correct, delete, or port your information, to object to or restrict certain processing, and to withdraw consent.
To exercise a right, email [email protected]. We may verify your identity before acting. You can opt out of marketing any time via the unsubscribe link or by contacting us.
05 SMS & Email Communications
By providing your mobile number or email, you consent to receive transactional and, where you opt in, promotional messages from us. You can opt out of marketing at any time by replying STOP to any SMS or using the unsubscribe link in any email. See our SMS Terms for full detail.
06 Data Security
We use administrative, technical, and physical safeguards — including SSL/TLS encryption in transit and PCI-DSS aligned payment handling — to protect your information, and we limit access to those who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
07 Data Retention
We keep personal information only as long as necessary — to service your travel, meet legal, tax, and accounting obligations, resolve disputes, and enforce our agreements — after which we delete or anonymize it.
08 Cookies & Tracking
We use cookies and similar technologies to run the site, remember preferences, measure performance, and (with consent) support marketing. You can control cookies through your browser and, where offered, our cookie controls. Full detail is in our Cookies Policy.
09 Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13 (or the age defined by local law) without appropriate consent. If you believe a child provided us information, contact us and we will take appropriate steps.
10 Changes & Contact
We may update this policy from time to time; the date at the top shows the latest revision, and material changes may be highlighted on our site.
Questions about your information? Contact us at [email protected], +1 (866) 245-5770, or Absolute Holidays LLC, 2005-1 E Fowler Ave, Tampa, FL 33612, USA.
